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Terms and Conditions

Terms and Conditions for First Class Education website and Physical Services

Effective Date: 01/01/2025

 

1. Introduction
These Terms and Conditions ("Terms") govern your use of the First Class Education website (the "Site") and the physical services provided by First Class Education (collectively, the "Services"). By accessing or using the Site and/or booking our physical services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Site and/or Services.

 

2. Definitions

  • "User" or "you": Any individual or entity that accesses or uses the Site or our physical services.

  • "Content": All text, images, graphics, logos, videos, software, and other materials on the Site.

  • "Physical Services": All in-person services provided by First Class Education, including home tutoring and school educational enrichment days.

  • "Agreement": These Terms and any other agreements referenced herein.

 

3. Acceptance of Terms
By using or accessing the Site and/or booking our physical services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

 

4. Modifications to the Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on the Site, and your continued use of the Site and/or Services constitutes your acceptance of such changes.

 

5. Use of the Site

  • Permitted Use: The Site is provided for general informational, educational, and booking purposes.

  • Prohibited Activities: You agree not to use the Site for any unlawful purpose or in a manner that could damage, disable, or impair the Site.

 

6. User Account Registration

  • Some areas of the Site may require you to register for an account. You agree to provide accurate and current information during registration and to update this information as needed.

  • You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect any unauthorized use of your account.

 

7. Intellectual Property Rights

  • All content on the Site is the property of First Class Education or its licensors.

  • You may not reproduce, distribute, or modify any content without prior written consent from First Class Education.

 

8. User-Generated Content

  • By submitting content (comments, reviews, etc.) to the Site, you grant First Class Education a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content.

  • You are solely responsible for any content you submit and warrant that it does not infringe on any third-party rights.

 

9. Third-Party Links and Resources

  • The Site may include links to third-party websites for your convenience.

  • We do not endorse or control the content on these sites and are not responsible for their practices.

 

10. Disclaimers and Limitation of Liability

  • Disclaimer of Warranties: The Site and Services are provided "as is" and "as available" without warranties of any kind.

  • Limitation of Liability: In no event shall First Class Education be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of the Site or Services.

  • Maximum Liability: The total aggregate liability of First Class Education for all claims shall not exceed the amount you have paid, if any, for accessing the Services.

 

11. Indemnification
You agree to indemnify and hold harmless First Class Education, its officers, directors, employees, and agents from any claims, damages, or expenses (including legal fees) arising from your use of the Site or Services or your violation of these Terms.

 

12. Termination
We reserve the right to suspend or terminate your access to the Site and/or Services, with or without notice, for any breach of these Terms. Provisions that by their nature should survive termination will remain in effect.

 

13. Governing Law and Jurisdiction
These Terms are governed by the laws of the United Kingdom. Any disputes arising from these Terms shall be resolved exclusively in the courts of the United Kingdom.

 

14. Dispute Resolution

  • Negotiation: In the event of a dispute, both parties agree to attempt to resolve the matter through informal negotiation.

  • Alternative Resolution: If negotiation fails, the dispute may be submitted to mediation or arbitration in accordance with UK law before any legal action is taken.

 

15. Force Majeure
First Class Education shall not be liable for any delay or failure in performance due to circumstances beyond its reasonable control, such as natural disasters, acts of war, or governmental actions.

 

16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced by a valid and enforceable provision that most closely reflects the original intent.

 

17. Entire Agreement
These Terms constitute the entire agreement between you and First Class Education regarding the use of the Site and the provision of our Services, superseding any prior agreements or understandings.

 

18. Privacy Policy
Your use of the Site and Services is also governed by our Privacy Policy, which is incorporated herein by reference. Please review the Privacy Policy for details on how we collect, use, and protect your information.

 

19. Contact Information
For any questions or concerns regarding these Terms, please contact us at:

  • Email: info@firstedu.co.uk please title all emails with ‘Terms’

  • Address: 60 Cherry Garden Road, Great Waltham, Essex, CM3 1DJ

  • Phone: 07791495298

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20. Physical Services – Booking and Payment Terms
These additional terms apply to all physical services provided by First Class Education, including home tutoring and educational enrichment sessions:

  • Booking Requirements:

    • All bookings for physical services must be made in advance through our designated booking system or by contacting us directly.

  • Payment Terms:

    • Payment in full for any enrichment or tutoring session must be received no later than 7 days prior to the scheduled start of the session.

    • Failure to make payment in full by the specified time will result in the cancellation of your booking without further notice.

  • Cancellation and Rescheduling:

    • If you wish to cancel or reschedule your booking, you must notify us at least 7 days before the scheduled session, failure to complete this notice period will result in the loss of your booking fees.

    • Bookings cancelled or rescheduled without proper notice will forfeit any deposit or pre-payment, and a new booking may be subject to availability.

  • Refunds:

    • In the event of cancellation by you without the required notice or failure to make timely payment, any payment received may be forfeited.

    • Should First Class Education need to cancel or reschedule a session, you will be offered the option of a full refund or an alternative booking at no extra cost.

  • Changes to Service:

    • First Class Education reserves the right to alter or cancel physical service sessions due to unforeseen circumstances. In such cases, we will notify you as soon as possible and provide any applicable refunds or rescheduling options.

 

By accessing our Site or booking our physical services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, including the specific terms governing our physical service bookings and payments. Nothing in these Terms and Conditions is intended to override, limit, or replace any mandatory statutory or regulatory rights provided under UK law. In the event that any provision of these Terms and Conditions conflicts with applicable UK regulations or statutory provisions, the relevant UK law shall prevail. Users acknowledge that these Terms are supplementary to, and do not restrict, their legal rights under UK law.Bottom of Form

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